Dear customer - From march 1 our new website will be live - At this moment it is not possible to order in our webshop - We are sorry for the inconvenience

Shipping & Payment

Important! Due to COVID-19 (coronavirus) and the measures we have to take, combined with a higher demand, it may take us longer to send your package. Additionally, the delivery times for courier services are longer than normal.

 

We will do everything we can to send your package as soon as possible.


Shipping costs:

Order amount Shipping costs in the United Kingdom*

£0 - £45

£5.95

Above £45

Free

*Some postcodes within the United Kingdom have a remote area supplement.

Order amount Shipping costs in remote areas of the United Kingdom

£0 - £45

£9.95

Above £45

£4

The remote area shipping fee applies to the following postcodes:  

BT10 - BT71, BT74 - BT82, BT86 - BT88, BT92 - BT97

GY1 – GY9

HS1 - HS9

IV10 - IV28, IV36, IV40 - IV56, IV63

KA27 - KA28

KW10 - KW17

PA20 - PA38, PA41 - PA48, PA50 - PA78

PH19 - PH26, PH31 - PH44

PO30 - PO41

ZE1 - ZE3

IM1 – IM9

JE1 – JE5

When will my order arrive?

The shipping schedule below shows when you can expect your package in the United Kingdom. Shipping to some postcodes in the Highlands, the Islands, and Northern Ireland may take longer.

Ordered before 10:45 PM on First delivery moment on*

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Saturday

Friday

Tuesday

Saturday

Tuesday

Sunday

Tuesday

* Delivery times may vary on public holidays

 

Track & Trace

After your package has left our warehouse you will receive an email with your track & trace code. This makes it very easy to track your order. Our packages are delivered by DPD or DHL.

 

Delayed Delivery

At MOOWY, we do our utmost to ensure that the products you order today are delivered tomorrow. Sometimes this unfortunately does not work, if this happens, you can be assured that we will do our utmost to get your order to you as soon as possible.

 

Returning a product

Are you unsatisfied with your order? You can return a product within 100 days of purchase. The condition is that the product packaging is unopened. Exceptions are the accessories, if they are open but unused they can also be returned. There are no costs associated with returning products.

 

Return Your Product

 

Payment Methods

Available payment methods for the UK and Northern Ireland are: American Express, Apple Pay, Mastercard, PayPal, and Visa.