Our 100% Satisfaction Guarantee
Customer satisfaction comes first at MOOWY. We strive every day to make our customers happy. We do this by providing the best quality products with fast and, above all, personal service. We want to help everyone uncover a beautiful, full, and vital lawn. Not 100% satisfied with MOOWY products? Then you will get your money back!
How does the 100% satisfaction guarantee work?
When you are not 100% satisfied with the quality of the products supplied by us, you can request a refund. Send us an email with the reason why you are dissatisfied and we will search for a solution together. We offer this because the effect of our products depends on many factors, it remains to nature. If we cannot find a suitable solution, we will refund the purchase amount.
What does the 100% satisfaction guarantee apply to?
This applies to everything that we at MOOWY influence, such as the quality of our products and packaging. You can assume that your order will be delivered to your home undamaged. We ensure that your order is shipped as soon as possible as indicated in our shipping schedule. In exceptional cases your order may be delayed by our logistics partners, unfortunately we have no influence on that.
The above conditions are not mandatory for the exercise of the right of withdrawal.